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Attracting, Educating, and Serving Remote Users Through the Web

Neal-Schuman Publishers | Distance Learning and Remote Users | Donnelyn Curtis | Available

ISBN 10: 1555704360


ISBN 13: 9781555704360


Frustrated with trying to provide service in an increasingly Internet-centered world? You are not alone. Here, ten librarians who are actively embracing the challenge of expanding online services guide you step-by-step in the development and management of innovative, effective, and popular services you can bring to your library. Attracting, Educating, and Serving Remote Users tells you how to attract and educate users while supporting and measuring their use of your remote resources. Learn how you can better serve the fastest growing segment of users and better position your library for the future.

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Reviews

From Booklist
It seems strange that in a book about remote library users, many of whom are going to be students, the words faculty, teacher(s), and instructor(s) do not appear in the index. The text is written almost exclusively as if the librarian is the central figure in enticing remote users to select and use the library services. There is mention of connecting with instructors in the table of contents but little discussion of their paramount role in requiring that library resources be used for assignments. However, there is much useful introductory information for the student or novice librarian on the competition libraries feel from the World Wide Web and on ways to build, maintain, and market a library Web presence and to instruct, assist, and support users of the library site and the databases available only through it. Linda Loos Scarth Copyright © American Library Association. All rights reserved

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