Virtual Author Visits Frequently Asked Questions

Do I need any special software to participate in the virtual author visits?

No. All you need to access is the web conferencing link available on the password protected resource site, and a computer that has access to the Internet and working computer speakers. However, it is a good idea to test your connection well ahead of the presentation to make sure that your browser is up to date and that you are able to install any plugins that might be required. This is VERY important for schools. We use Adobe Connect as our web conferencing platform.

To ensure your computer is set up with the appropriate tools to participate in an Adobe Connect Meeting, try the Test Meeting Connection. Sometimes plugins need to be installed or your browser updated. If you run into severe difficulties, you can contact the Adobe Connect Help Line at 1-800-44-3623 (800 42 ADOBE).

Do I need a teleconferencing number?

You do not need a teleconference number. Sound will come through your computer speakers or headphones. Only the authors and the convenors have audio privileges.

Will I be able to interact with the authors during the presentation?

Yes. While you can’t communicate orally, you will be able to interact with the authors or the conveners via the chat box on the Adobe Connect platform. Authors might also ask you to raise a virtual hand in response to a question or type in answers to a question or to complete a poll.

How do I log into the web conferencing link?

Click the “Guest” option and then type in your own name or your school/institution name. No special login or password is required.

I’ve never attended an Adobe Connect virtual author visit. Is it complicated?

Not at all. The convenor always gives a short introduction of the various features before the actual the virtual author visit starts and you are free to ask questions during the presentation using the chat window feature. You’ll feel like an old pro by the end of the virtual visit.

Can I access the virtual author visit on my iPad or other tablet?

Adobe Connect uses Flash Player, which is not available on iOS. You can try the Adobe Connect Mobile app from the App store or the the Google Play store, but using a desktop computer or laptop is recommended for the best experience.

I’m having tech trouble prior or during a virtual visit – can you help me?

If you have registered for a virtual author visit and are having trouble accessing it, check out our troubleshooting page.

I am not registered in the Forest of Reading. Can I still attend the author virtual visit?

All participants for the Virtual Visits must be registered in the Forest of Reading – but it takes just a minute to register for the program.

Can I share the link for the virtual author visit with my friends outside my school/library?

No. Your registration covers a single-location access, which means you can host a group in a single room or watch it individually. Please do not forward the connection email or link to others. We are a non-profit that exists to serve our members, and our system is honour-based.

I would like a number of classes in my school to attend an upcoming author visit, how can I do that?

You may distribute the web conferencing link to your classrooms. When they each log in, they can type in the school AND their classroom number in the “Guest” option. Alternatively, you can arrange to have a group attend from a single location (such as a gym or boardroom with a projector or A/V system). In this instance only one person needs to register and log in.

When can I expect the link for the virtual author visit to be sent to me?

The links are made available on the password protected resource site the week of the virtual author visit, so you don’t have to wait for us to send you anything!  We will send a reminder with a direct link to the connection page the day of the session though. Please check your spam filter and ensure that you have added to your address book.