OLA Events
October 21, 2025 12:00 PM
Until October 21, 2025, 01:00 PM 1h
You Won't Break Their Phone: Building Tech Confidence On-Desk
A patron arrives at the information desk, an unopened iPad in a box; a customer calls and asks to walk through the Libby app step by step; you can't get any work done because you are your branch's only person confident in technology and every question gets referred to you. Do these situations sound familiar? Join OLITA Council for a fun and engaging conversation about how to build confidence around technology - in yourself, in your fellow colleagues, or in your staff. Bring your stories of what you have learned from your challenges, what has worked in your workplace, and what you would like to learn in order to decrease anxiety and increase confidence in those answering those questions every day.
Pricing:
OLA Members: no fee
Non Members: $55
