Office: 416.363.3388 / Toll free 866.873.9867
Please Note: The OLA staff are working remotely with reduced hours. Please allow for 2-5 business days for us to respond to you. Thank you for your patience and understanding.
Education and Training Specialist
Destiny Laldeo is the Training and Education Specialist. She focuses on programming webinars for the Education Institute and building continuing education programs for library staff across library sectors. You can find Destiny biking around the city and eating tasty treats along the way.
Member Relations Coordinator
Esteban Dorado-Troughton is the Member Relations Coordinator – that means he happily spends much of his time answering any and all questions members throw his way. Esteban also enjoys swimming, serialized fiction, and cute stationery.
Manager, Marketing & Communications
Lauren Hummel is the Manager of Marketing and Communications, covering everything from publications, to marketing, to media relations, to communications strategy, to brand management, and everything in between. She also has a Masters of Arts in creative and critical writing from the University of Gloucestershire. She loves to run 5ks, kickboxes when she is not running, and is always planning a trip to Europe.
Marketing & Administrative Coordinator
Meagan Anderi is the Marketing & Administrative Coordinator. When she is not making sure the small details of the office are organized, she is doing social media, graphic design, and everything in-between for marketing. One of her proudest moments is being the only one in her Oscar pool group (and maybe even the world) to have Moonlight winning best picture.
Member Engagement Officer
Melissa Macks is the Member Engagement Officer. She is responsible for member outreach activities, including awards and scholarships, OLA elections, and various membership growth opportunities. She loves the outdoors, reading, long walks in sweater weather and drinking all the bubbly water.
Director – Forest of Reading®
Forest of Reading® Program
Meredith Tutching is the Director of the Forest of Reading, Canada’s largest recreational reading program. She is responsible for working with publishers, authors, schools and libraries to deliver the program, and loves planning the Festivals across the province for young people. Meredith has a long history of competitive coaching in figure skating and synchronized skating and can often be found in a rink!
Director, Member Engagement & Education
Michelle Arbuckle is the Director of Member Engagement and Education. She is the conference director for the annual OLA Super Conference, oversees all OLA education events, membership and outreach initiatives. Michelle also hosts the OLA podcast “Library Land Loves” and always has an eye out for new stories. She is an avid lifelong learner, a tea sommelier, and wants to know your astrological sign.
Praan is the Project Officer, where he is working to assist in the implementation of new software and systems. Outside of the office, Praan is an avid fan of all things geeky, and enjoys reading, cooking, and supporting all the local bakeries in Toronto.
Robert is the Technical Analyst at the OLA. Enjoys work, privacy and silence.
Advocacy & Research Officer
Sarah Roberts is the Advocacy and Research Officer. She works on OLA government relations and advocacy activities and with OLA’s research committees. Sarah loves libraries, her house plants, drinks too much coffee, and is on a mission to find the best croissant in the city.
Shelagh Paterson is the executive director. Reporting to the OLA Board of Directors, Shelagh’s key responsibilities are government relations, advocacy, partnership development, the implementation of the strategic plan and supporting the exceptional OLA staff team. Her passions are libraries, drawing and travelling.
Stephanie Pimentel is the Director of Operations. She leads and directs the overall operational processes including financial and accounting practices; administrative benchmarking compensation, benefits, training and employment strategies; revenue/fund development; planning and implementation of all business information systems; and risk management. She loves everything summer has to offer, is an avid follower of the Toronto Raptors and is still looking for the best coffee in the city!