Contact Us

HOLIDAY CLOSURE: The OLA virtual office will be closed from December 24, 2021 to January 3, 2022. You may register for our events and programs, but additional support from staff by email and phone will not be available during this time.

Telephone: 1-877-340-1730
General Inquiries: info@accessola.com
Business Hours: Monday to Friday, 8:30 am to 5:00 pm EST

Mailing Address: 2080 Danforth Ave, Toronto, ON M4C 1J9
Please note this location is not open to the public.

To contact a specific department, please view Our Team. You may also wish to contact your regional representative or divisional president.

Updates to Contacting the OLA

As the OLA has moved out of our 2 Toronto Street address and transitioned as a fully remote organization, there are changes to contacting us:

BY EMAIL: Our email addresses have not changed, but we ask to please allow 2-4 business days for responses to queries. To contact a specific department, please view Our Team.

BY PHONE: The OLA has moved out of our 2 Toronto Street address and transitioned to fully remote. Please call us using our NEW toll-free number 1-877-340-1730. We are currently using an answering service that will answer general inquiries or connect you with a staff member during business hours. Our 416-363-3388 phone will NOT be active during this time.

BY MAIL: Our new mailing address is 2080 Danforth Avenue, Toronto, Ontario, M4C 1J9. We have mail forwarding in place for the next 3 months from our 2 Toronto Street address. Please note: this new location is not open to the public.

IN PERSON: We do not have a physical office open to the public at this time. 

For the latest news in the OLA and library world, connect with us on social media.